Cancellation Policy

Dear guests,

If you need to cancel a booking with Di Vita Experience, please consider rescheduling your tour first. We will always do our best to help when possible.

For direct bookings made with Di Vita Experience, our cancellation policy is:

• 7 or more days before the scheduled tour: 100% refund.
• 3 to 6 days before the scheduled tour: 50% refund.
• Less than 3 days before the scheduled tour: no cash refund. You will receive a lifetime voucher equal to 20% of the value of your booking, which can be used toward a future Di Vita Experience booking.

To request a cancellation or reschedule a direct booking, please contact us at divitaexperience@gmail.com and include your booking name and tour date.

Bookings made through OTAs or partners

If your booking was made through an online travel agency, reseller, hotel, travel advisor, or another partner, the cancellation and refund conditions of the platform or partner through which the booking was made will apply.

Please contact that platform or partner directly if you need to modify or cancel your reservation.

We are always happy to help you understand the applicable conditions if you are unsure where your booking was made.

Di Vita Experience